Emotional Intelligence by AGILE ACADEMY

Emotional Intelligence

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict.
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What's included?

Video Icon 11 videos File Icon 21 files Text Icon 9 text files

Contents

Welcome To This Course
Introduction to Emotional Intelligence
1 min
Module Two: What is Emotional Intelligence
What is Emotional Intelligence
1 min
Self-Management
Self-Awareness
93 KB
Self-Regulation
Self-Motivation
Empathy
92.9 KB
Module Two: What is Emotional Intelligence: Quiz
Module Three: Four Skills in Emotional Intelligence
Four Skills in Emotional Intelligence
1 min
How to Accurately Perceive Emotions
88.4 KB
Use Emotions to Facilitate Thinking
Manage Emotions
84.8 KB
Module Three: Four Skills in Emotional Intelligence: Quiz
Module Four: Verbal Communication Skills
Verbal Communication Skills
1 min
Focused Listening
64 KB
Asking Questions
Communicating with Flexibility and Authenticity
76.3 KB
Module Four: Verbal Communication Skills: Quiz
Module Five: Non-Verbal Communication Skills
Non-Verbal Communication Skills
1 min
Body Language
100 KB
It’s Not What You Say, It’s How You Say It
91.2 KB
Module Five: Non-Verbal Communication Skills: Quiz
Module Six: Social Management and Responsibility
Social Management and Responsibility
1 min
Benefits of Emotional Intelligence
Articulate your Emotions Using Language
83.3 KB
Module Six: Social Management and Responsibility: Quiz
Module Seven: Tools to Regulate Your Emotions
Tools to Regulate Your Emotions
1 min
Seeing the Other Side
65.9 KB
Self Management and Self Awareness
83.9 KB
Giving in Without Giving Up
132 KB
Module Seven: Tools to Regulate Your Emotions: Quiz
Module Eight: Gaining Control
Gaining Control
1 min
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
99.6 KB
Module Eight: Gaining Control: Quiz
Module Nine: Business Practices
Business Practices
1 min
Understand Emotions and How to Manage Them in the Workplace
110 KB
Role of Emotional Intelligence at Work
85.2 KB
Disagreeing Constructively
107 KB
Optimism and Pessimism
1 min
Optimism
155 KB
Pessimism
66.8 KB
The Balance between Optimism and Pessimism
88.9 KB
Module Nine: Business Practices: Quiz
Module Eleven: Making an Impact
Making an Impact
1 min
Creating a Powerful First Impression
Assessing a Situation
110 KB
Being Zealous without Being Offensive
80.1 KB
Module Eleven: Making an Impact: Quiz