Negotiation Skills by AGILE ACADEMY

Negotiation Skills

Negotiation skills are qualities that allow two or more parties to reach a compromise. These are often soft skills and include abilities such as communication, persuasion, planning, strategizing and cooperating.
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What's included?

Video Icon 11 videos File Icon 25 files Text Icon 15 text files

Contents

Module One: Getting Started
Welcome to the Negotiation Skills workshop.
1 min
Module Two: Understanding Negotiation
Understanding Negotiation
1 min
Types of Negotiations
The Three Phases
Skills for Successful Negotiating
Module Two: Understanding Negotiation : Quiz
Module Three: Getting Prepared
Getting Prepared
1 min
Establishing Your WATNA and BATNA
113 KB
Identifying Your WAP
125 KB
Identifying Your ZOPA
Personal Preparation
Case Study
163 KB
Module Three: Getting Prepared: Quiz
Module Four: Laying the Groundwork
Laying the Groundwork
1 min
Setting the Time and Place
110 KB
Establishing Common Ground
76.5 KB
Creating a Negotiation Framework
130 KB
The Negotiation Process
67.5 KB
Case Study
149 KB
Module Four: Laying the Groundwork: Quiz
Module Five: Phase One - Exchanging Information
Exchanging Information
1 min
Getting Off on the Right Foot
111 KB
What to Share
206 KB
What to Keep to Yourself
102 KB
Module Five: Phase One - Exchanging Information: Quiz
Module Six: Phase Two - Bargaining
Bargaining
1 min
What to Expect
Techniques to Try
How to Break an Impasse
Case Study
151 KB
Module Six: Phase Two - Bargaining: Quiz
Module Seven: About Mutual Gain
About Mutual Gain
1 min
Three Ways to See Your Options
146 KB
About Mutual Gain
94.8 KB
Creating a Mutual Gain Solution
What Do I Want?
85.2 KB
What Do They Want?
What Do We Want?
202 KB
Module Seven: About Mutual Gain: Quiz
Module Eight: Phase Three - Closing
Closing
1 min
Reaching Consensus
140 KB
Building an Agreement
135 KB
Setting the Terms of the Agreement
86.7 KB
Module Eight: Phase Three - Closing: Quiz
Module Nine: Dealing with Difficult Issues
Dealing with Difficult Issues
1 min
Being Prepared for Environmental Tactics
93.5 KB
Dealing with Personal Attacks
153 KB
Controlling Your Emotions
134 KB
Deciding When It’s Time to Walk Away
142 KB
Case Study
124 KB
Module Nine: Dealing with Difficult Issues: Quiz
Module Ten: Negotiating Outside the Boardroom
Negotiating Outside the Boardroom
1 min
Adapting the Process for Smaller Negotiations
Negotiating via Telephone
Negotiating via Email
Module Ten: Negotiating Outside the Boardroom: Quiz
Module Eleven: Negotiating on Behalf of Someone Else
Negotiating on Behalf of Someone Else
1 min
Choosing the Negotiating Team
Covering All the Bases
92.8 KB
Dealing with Tough Questions
Module Eleven: Negotiating on Behalf of Someone Else: Quiz